This Privacy Policy explains how SGA Praxis LLC collects, uses, and protects personal information when you visit our website, contact us, book a consultation, or use our services.
Who we are
SGA Praxis LLC ("SGA Praxis," "we," "us") operates this website and provides operations, governance, automation, and change-management consulting services. We are the business responsible for the personal data described in this policy.
Information we collect
Information you provide: your name, company, email, phone number, role/title, and any message or notes you send through our contact form, booking tools, or email.
Booking and payment information: the service, date, and time you book, and your payment status. Card and bank details are entered directly with our payment processor (Stripe) and are not stored on our servers.
Automatic information: basic technical data such as browser type, device, pages visited, and approximate location, collected through cookies and privacy-conscious analytics.
How we use your information
We use personal data to respond to inquiries, schedule and deliver consultations and services, process payments and invoices, send service-related communications, improve our website and services, maintain security, and meet legal, tax, and accounting obligations.
Service providers
We share data only with vendors who help us run our business, such as website hosting and database providers, Stripe (payments), Google (calendar scheduling), Calendly (meeting booking), YouTube (embedded videos), and email delivery providers. Each is bound by its own terms and privacy policy and may only use your data to provide services to us.
Sale or sharing of data
We do not sell your personal data, and we do not share it for cross-context behavioral advertising. We may disclose information if required by law, to protect our rights or safety, or as part of a merger, acquisition, or sale of business assets.
Cookies and analytics
We use essential cookies to operate the site and analytics to understand how it is used. You can control cookies through your browser settings. Where applicable, we honor Global Privacy Control signals.
Data retention
We keep personal data only as long as needed for the purposes described above, including legal, tax, and accounting requirements, and then delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal data, or to opt out of certain processing. To make a request, email us. We will verify your request and respond within the time required by law.
Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it.
International visitors
We are based in the United States. If you access our site from outside the U.S., your information will be transferred to and processed in the United States.
Third-party links
Our site links to other websites (such as partner sites, Calendly, and YouTube). We are not responsible for their content or privacy practices.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page with a new "last updated" date.
Questions? Contact us at abel@sgapraxis.com.